My husband and I purchased our first Gravely zero turn today. Cody from Planters and Designers of Bristol VA was amazing from the honest information about the mowers to the easy purchasing process. Cody is full of knowledge about all the different models and is well versed in the pros vs cons of each model. He even stayed after hours to help us make our purchase. We have never had such amazing customer service before! My husband was able to mow our lawn in half the time he was mowing before. We love our Gravely and will always send people to Planters and Designers for their mowing machine needs!

-Hope Cox

I just purchased my first Gravely zero turn mower from Planters and Designers. I had looked at several other mowers from other dealers and I kept coming back to deal with Cody. He answered every question and was a pleasure to work with. He explained the difference and benefits of each class of zero turns. I purchased the 352 and mowed my yard this week and I was very pleased with the way the mower handled and cut. Quite a bit smoother than my previous zero turn. If you are in the market for a new mower I would highly recommend paying a visit to Planters and Designers and seeing Cody. You will not be disappointed.

Eddie Doyle

Brought my mower to Planters and Designers after three shops couldn't fix it.  Cody put in the hard work to fix a difficult electrical problem and got it done!

Terry Hooper

I have been dealing with Planters and Designers for well over 10 years and have never been disappointed with service or products. The entire staff is friendly and caring plus very knowledgeable. Cody in service is outstanding! He has worked on my mowers for years and I have always been pleased with service. I recently purchased a Gravely mower with a bagging system (which I love and highly recommend) and Cody made sure I was 110% happy with how it was functioning. From lawn care, landscape design, to service...Frankie Smith and his staff do a great job. I continue to look forward working with them.

- Mark D.

I became acquainted with Planters and Designers in Bristol VA when they opened several years ago.  Frankie has proven to be extremely knowledgeable about planting, landscaping and now even with landscaping equipment. This business has been around for many years for good reason.   I am now using Planters and Designers to work on all of my landscaping equipment.  Cody is unbelievable with his knowledge of equipment, repairs and all aspects of the landscape business. Spend a couple of minutes with him letting him explain to you the equipment.  You will see how knowledgeable he is.  They have been very efficient in getting my weed-eaters, chain saws, blowers  etc. back to me in a short amount of time and at very reasonable price.  I would recommend this business to any and all.   The whole staff has been great to work with.  You wont be disappointed.

- Richard M.

Excellent and friendly customer service! We have used them for repairs on Craftsman lawn tractor and weed trimmer. We have also purchased an Echo weed trimmer from them. They took the time for demonstration after purchase as well.  Their pickup and delivery service is a huge bonus and very affordable.

- Parris B.

I actually was prepared to buy a new mower but after I told Cody about my mower; he said he could repair it. He has it running well at a more than fair bill. The most honest young man I’ve met in a long time. I highly recommend this business. He could have easily sold me a new one but instead fixed my old mower. All the staff were very helpful.

- Jan R.

Extremely easy to deal with, Cody is very knowledgeable about the products they sale. Very satisfied with the Echo and Gravely equipment that I purchased.

- Drew S.